After signup, click the verification link sent to your email. You must verify before withdrawing any funds.

Go to Profile → Security → Change Password. Enter your current password, then set a new one.

Click “Forgot Password” on the login page, enter your email, and follow the reset link to choose a new password.

Contact support with proof of ownership (recent TX IDs or account details). They’ll update your email securely.

No—only one account per person is allowed. Multi‑accounting risks suspension or permanent ban.

Use a strong, unique password; secure your email with 2FA; never share credentials or click unknown links.

Not yet. We recommend enabling 2FA on your email and using a strong password for your account.

Accounts get banned for multi‑accounting, bots, cheating, or violating the Terms of Service.

Ensure correct credentials, verify your email, clear cache or try another browser. If all fails, contact support.

Contact support immediately with all required proofs (email, recent withdrawal TXs). They’ll guide you through recovery steps.